Reviews

REVIEWS

From 57 reviews
christine fondrin

Master Automotives is the only place to have your vehicle repaired s far aa I am concerned. Very friendly and knowlegable staff. They go above and beyond always . Thank you Master Automotive.

via Google
Johnie Tidwell

If you are looking for an honest, professional mechanic – this is a great place for your first call or for a second opinion. Great customer service, very knowledgeable – the vibe is like your old neighborhood auto shop with a focus on high …

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Response from business owner

Hi Johnie, your confidence in our business practices is greatly appreciated. Thank you for the positive 5 Star Review! All the best, Vic C – Owner

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Crystal Huntsman

I can say I have been beyond satisfied and happy with Masters. Their work is always done well. I never have to return to have work redone. I have referred a lot of people to them and will continue to do so. They are honest and reliable. …

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Response from business owner

Hi Crystal, we appreciate your many years of business, referrals and the great 5 Star Review. Ail the best, Vic C – Owner

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donald williams

Every staff member here is awesome and they know there stuff. i only take my car here not only because of the great work but also because of the friendly staff. Master Automotive ROCKS!!

Response from business owner

Donald, your fantastic 5 Star Review is greatly appreciated. All the best, Vic C – Owner

via Google
luvmick3ymous3

I highly recommend this shop! You can tell that customer service is a high priority and they take their time to explain everything in detail.

Response from business owner

Excellent customer service is our goal, thank you for your recognition by giving us a 5 Star review!

via Google
Bob Dominick

I can't say enough. My experience with Master Auto could not have been better. Dropped my truck off for brakes, transmission shifter not lining up and lube job on Monday at 2pm. I got a call at about noon on Tuesday that it was all complete…

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Response from business owner

Hi Bob, we take great pride in our customer service and your acknowledgement and great review is sincerely appreciated. Best wishes, Vic C – Owner

via Google
James Nord

I think that the two people that i met at Master Automotive are the nices people i ever met and are very good in helping you with your automobile problem

Response from business owner

Hi James, we sincerely appreciate your kind words! All the best, Vic C – Owner

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Ron Best

Enjoyed my experience at Master Automotive and will return for more of their services when needed in the future.

Response from business owner

Hi Ron, we appreciate your business and 5 Star Review. All the best, Vic C – Owner

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James Chinovsky

They listen to your concerns.

Response from business owner

James, we understand how important it is to listen to our customers ; we are grateful for your acknowledgement and 5 Star review. Sending you our best wishes. Vic C – Owner

via Google
Carl Alexander

Best mechanics I have ever worked with!!! You need trust when it comes to mechanics working on your automobile and these guys are the best in my opinion!!! Can't thank them enough!!

Response from business owner

Couldn't have said it better myself, Carl. Your trust means everything to us, and I'm proud to hear we've earned it each and every time you visit us. As always, if you need anything, don't hesitate to call. All the best, Vic C – Owner

via Google
Eric White

Did a great job on my suv in a timely manner. Very professional, friendly and courteous.

Response from business owner

That's exactly what we're all about, Eric! It's fantastic you're satisfied with the work we did on your SUV. We appreciate your business and will be here if you need anything else in the future. All the best, Vic C – Owner

via Google
Andrew Taylor

I came up to Vegas from Phoenix, well attempted to as my car decided to poop out on me half way into the drive. Saw Master Automotive’s great reviews and decided to entrust them. Essentially I needed a completely new fuel pump system and I …

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Response from business owner

Andrew, I know as well as anyone that car trouble is never welcomed news, especially when you're traveling. Our goal is to solve the issue quickly and as easily as possible, so I'm thankful you put your trust in us. I was happy to break down the process and stay a bit later to ensure you knew exactly what was going on and how we planned to handle it. I really appreciate you taking the time to leave this review — if you ever find yourself in a bind out here again, you know we're here for you! All the best, Vic C – Owner

via Google
Ike Dagsaan

Vic John and Raul are great staff every effort to get the needs of a customer is well done .Job well done guys.

Response from business owner

Thanks so much for the words of support, Ike! We're always willing to put in the extra effort to make sure everything is to your satisfaction. Don't hesitate to give us a call if you need anything in the future. Vic C – Owner

via Google
Christopher Correa

I've visited Masters Automotive on several different occasions for different repairs. I initially went in for an oil change because I had a coupon and my usual mechanic was always too busy to schedule me without a weeks notice. I found that…

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Response from business owner

You simply can't plan for car trouble, Christopher. We understand the inconvenience, and that's why we work so hard to fit you in and have you back on the road as quickly as possible. Whether it's regular maintenance or a bad alternator, you can expect the same level of urgency and care in each repair. We value your trust and are always here if you need anything. Vic C – Owner

via Google
Jorge S Hernandez

Excellent customer service. A little pricey, but overall great job.

Response from business owner

Jorge, I'm glad you were satisfied with our work and communication throughout the job. I can assure you that our prices are fair considering the state-of-the-art equipment, attention-to-detail used for each repair and two ASE Certified Master Technicians on duty. If you ever need anything in the future, don't hesitate to get in touch. Vic C – Owner

via Google
James Bond

I recently had my vehicle serviced at Master Automotive Center for what I thought was an Electrical Issue. The dome line suddenly went off. After replacing the bulb, the light would not turn on. I was told that it was an Electrical issue. I…

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Response from business owner

Roosevelt, we appreciate the time you took to write us this outstanding 5 Star review. We are also grateful for your continued business and referrals! All the best, Vic C – Owner

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Sapphire Hernandez

I take both of my cars here and always get great service. As someone who knows nothing about cars its a relief to know I'm being taking care of and not being overcharged due to lack of knowledge. John in the front has great customer service…

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Response from business owner

Sapphire, it's important that you're able to trust your mechanics, and we treat our customers the same way we want to be treated. We're thankful to have been servicing both of your cars for a while now, and I appreciate you giving John a shout out. As always, don't hesitate to get in touch if you need anything. Vic C – Owner

via Google
Judie Collins

After being overcharged by the local Ford dealership for far too long I finally decided to search for a good, family owned auto repair business. After reading reviews I came upon Master Automotive on Rancho & so glad I did. They were …

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Response from business owner

Judie, we appreciate the time you took to write is this fabulous 5 Star review. We look forward to your continued business. Vic C – Owner

via Google
Jose Rodriguez

Great work!

Response from business owner

Thank you for the 5 Star review Jose!

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David Hinds

The repair was complete, thorough, excellent in price and quality I will not be going anywhere else.

Response from business owner

David, we appreciate your business, loyalty and fantastic review!

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Isaac Garcia

Master automotive were very friendly with my fiance and I. They had great customer service and made us feel right at home. They assisted us with our 2005 Hyndai Sante Fe.

Response from business owner

Thank your your time to write this five star great five star review. It was a pleasure to meet you and your fiance today. All the best, Vic C – Owner

via Google
Jordon Summers

The guys here are AWESOME!!! They know the business of cars and don't rip you off. I've been taking my car to them for a little over a year now and as long as l live in Vegas, they will be the only auto shop that will take care of my car.

Response from business owner

Jordan, we appreciate your fantastic 5 Star review and your continued business!

via Google
William Blake Sr.

I was very pleased with their professionalism and their service in repairing my vehicle. I won't hesitate in referring a friend and family to their establishment. I would rate them a two thumbs up.!!

Response from business owner

Bill, it was good to get to know you yesterday and we appreciate you taking the time to give us a 5 Star review!

via Google
Ted Porfilio

Best auto service in Las Vegas. John and his Team provide complete, conservative advise and expert implementation at a competitive price. Vic, the owner, is attentive and concerned that each customer has a good experience and will return. I…

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Response from business owner

We appreciate the fantastic review Ted!

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Robert Seeley [Southeast CTA]

Excellent work for a reasonable price with excellent service.

Response from business owner

We appreciate your fantastic review Robert!

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Irma Garrison

If your car breaks down in Lad Vegas, this is the place to go! Honest, professional and awesome employees!

Response from business owner

We appreciate your fantastic review Irma!

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Jeri Patrick

Great service, very professional and honest..

Response from business owner

Thank you for your great review Jeri!

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Lisa Searcy

Hubby's work ride (1990 Chevy Blazer) "broke down" so we towed it to Master Automotive.It was after hours; we left the keys & a brief note in their drop box. Phoned the next morning to confirm they got it. John called early in the day to …

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Response from business owner

We appreciate your wonderful review Lisa!

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Alfred Myers

I will be happy to, and I already have, don't now if they went there or no, Al

Response from business owner

Thank you for your great review Afred!

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Rowdeo Cwby

WOW! I spared the fifth star because I hate spending large amounts of money on anything, but for what I got...as good a deal as anywhere...maybe better! And they offer a military discount. Raul did an incredible – yes, incredible – job on …

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Response from business owner

We appreciate your fantastic review!

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Kristen Seeley

Excellent service and prices. After other I know have gone other places and still have a problem i advise they send their vehicle here and itis taken care of honestly..

Response from business owner

We appreciate your excellent review Kristen!

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Frank Blagojevich

Great repair shop, John always give me a fair price. Every time I'm in Vegas and have car problems i go with them.

Response from business owner

Thank you for the great review Frank!

via Google
Scarlet Aguilar-Martinez

I used to work at this location when it was owned by a different family, and I am very happy to see that the "new" crew (new to me anyway) is just as committed to quality work and service. The office manager and owner are very friendly and …

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Response from business owner

We appreciate your great review and loyalty Scarlet!

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Irina Khozyainova

i was reffered to them by my insurance company with the emergency, i wish i found them earlier! Very professional, quick, and great customer service.

Response from business owner

We appreciate your great review Irina!

via Google
Margie Perhaps

Fuel pump went out to my truck. Dealer wanted BIG $$$$.

Master Automotive Centers on Rancho took great care of me. Picked up my truck. Finished the repair same day and saved me 40%. Nice guys too. John helped me coordinate everything over …

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Response from business owner

We appreciate the time you took to write us a great review! Thanks Margie!

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Patrick Tarpey

I was in Las Vegas on business and drove my personal vehicle. I noticed a bit of a strange sound coming from my SUV and was in the area, so I swung into Master Automotive Centers as the Google search said they offered free shuttle service. …

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Response from business owner

Thank you for your time to give us a great review!

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I.S. Neko

Staff are incredibly friendly and helpful. Work is always quick and perfect. Each visit a good one.

Response from business owner

We appreciate your great review and business!

via Google
Bill Croker

Been looking for a mechanic I can trust and who is reasonable in LV for a few years now. Tried the GM dealer... May be trustworthy but I am not that well healed! I think I have found my long term auto service center. Fast, efficient, …

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Response from business owner

We appreciate your confidence and great review Bill.

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Phillip Misner

My name is Phillip Misner living here in Las Vegas 9 year now. I have a C5 and C6 corvette the first time that I come to Master Automotive Center back in 2015 that my corvette fail the emissions that need cats it was a miss it was …

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Response from business owner

Thanks for your great review Phil!

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Dana Swafford

I have been owning and working on autos since 1960, if you owned vehicles during the early years, you traveled with a tool box and had to somewhat have some knowledge of the working on autos.But today all you need is a honest and reliable …

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Response from business owner

We appreciate your business, confidence and great review Greg and Dana!

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tezcatcoatl ometeotel

I take my 2000 Honda Accord to Master Automotive Centers on Rancho Drive exclusively. Vic and John Are very professional and focus on the reason why you bring your car to them. They offer quality repairs at a reasonable price. I refer my …

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Response from business owner

We appreciate your fantastic review and your regular referrals!

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Miles Kinney

A great experience! They took the time needed to help me find the right parts for my truck. Excellent work and great customer service!

Highly Recommended

Response from business owner

Thank you for the great review Miles!

via Google
Elaine Hawkins

I had the best personal service from Master Automotive Center. My initial meeting with John at the service desk really set the tone for the rest of my experience. The owner manager Vic gave me the reassurance I needed that the amount of …

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Response from business owner

We appreciate your great review and all the business you bring to us.

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Sabrina Hall

My entire family goes here. The guys here are amazing affordable and do awesome work. Love them so much!!!!!!!

Response from business owner

Thank you for the great review Sabrina!

via Google
Tezcatcoatl Ometeotl

Excellent service with friendly technicians. Absolutely the best in Las Vegas.

Response from business owner

We really appreciate the support! As always, give us a call if we can help ya out. -Vic C, Owner

via Facebook
Jim Austin

The "Theft Sys" light came on my dashboard of a used car that I bought eight years prior, and when I started my car it would shut off after one second. When I was finally able to start it I took it to Master Automotive Center on Rancho Dr…

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Response from business owner

Thank you for your patience and good review! Sorry for the inconvenience we caused you, unfortunately, the fix was more complicated than originally diagnosed. We sincerely appreciate your support and positive feed back.

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Gavin Cumming

Great shop good prices on exhaust work great guys

Response from business owner

Thank you Gavin!

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Lisa Mayfield

I needed a/c work done on my 27' motorhome, they not only did it at the price quoted but on the same day. Thanks guys you're best!

Response from business owner

That's what we're here for, Lisa! We're all about quick and honest work, so it was our pleasure getting your A/C squared away. Give us a call if you ever need anything! -Vic C, Owner

via Facebook
Patrick Tarpey

I was in Las Vegas on business and drove my personal vehicle. I noticed a bit of a strange sound coming from my SUV and was in the area, so I swung into Master Automotive Centers as the Google search said they offered free shuttle service. …

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Response from business owner

It's not every day you find a rodent in an engine, Patrick! Car issues are usually less than ideal, but it can be especially tough to find a trusted mechanic when you're traveling. I'm glad our team was able to get you where you needed to be and fix your car up in no time. If you're ever back in the area and need a hand, you know where to find us! -Vic C, Owner

via Facebook
Jody Rudd

We were driving home from a family trip just outside Las Vegas when our family van broke down. After waiting 3 hours for a tow truck (thanks to our insurance company) in 106 degrees- they immediately got the parts necessary to fix it and …

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Response from business owner

I know car trouble is never convenient, especially when you're on vacation, Jody. It was no problem getting you fixed up and on your way so you and your family could enjoy the last bit of your trip. Don't ever hesitate to reach out if you find yourself back in our neck of the woods. -Vic C, Owner

via Facebook
Brenda Harger Shott

I am so very pleased with their service. Many thanks to Vic, John and Todd for your help with my 96 Dodge Grand Caravan.

Response from business owner

Thank you for your review Brenda!

via Facebook
ikutoisahobo

I was here a couple of days ago to get a pair of SLP Loudmouth's (resonators) installed in place of my stock mufflers on my 97 TBird. I was first quoted $120+ any extra pipe they would have to use but the owner of the shop (forgot his name…

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Response from business owner

We appreciate your great review!

via Google
Ivy Howard

First time visit and it was amazing. I give Vic, John, and Rubeen a thumbs up. I failed smog the first reading and these guys were excellent at fixing the problem and 2hrs later I passed. Price was very affordable! And I was able to go …

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Response from business owner

We appreciate your Great review Ivy!

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Karen Lollar

Their customer service is excellent. They are courteous, knowledgeable, and I would recommend them to anyone looking for a good mechanic shop. I chose them by their reviews, because I have had bad experiences with other shops. I was a walk-…

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Response from business owner

The pleasure was all ours, Karen. I know it's been quite awhile since you left this review, but I'm humbled you had such a great experience with our team. We're very serious about earning our visitors' trust, so this means a lot. As always, don't hesitate to give us a call if you need anything! -Vic C, Owner

via Facebook
Mary Hamilton

Bill and his crew at Master Automotive on Rancho Dr have been taking care of my Chrysler 300 for more than a year now; and I have received extremely fair pricing, excellent work, wonderful timeliness in getting the work done, and a great …

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Response from business owner

We appreciate your fantastic review!

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Ben n' Julie Barron

I have been going to Masters for years, but hadn't had to since I have a newer car. When I went to a big name place for an oil change because it is close to my house, they told me I had over $1000 worth of work that needed to be done. …

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Response from business owner

We appreciate your trust and great review!

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Ronald Eason

Great service at a great price. Had them rebuild my transmission and change my timing belt. Only cost $3000. This was on a volvo so prices were awesome. Especially when they originally quoted me $3600

Response from business owner

We appreciate your great review!

via Google